Suspend a client

Modified on Thu, 30 Jun, 2022 at 1:23 PM

It is possible to suspend a client from having access to an account.

They could be a buyer or a vendor (or both). Suspending them will mean they are no longer able to access their client zone. As a result, they will not be able submit or book valuations, receive or pay invoices online, or register and bid in auctions.

Click on a client from anywhere in the Snoofa admin module. You can also use the search function to find a client.

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Click on the Actions dropdown in the client detail section and click Suspend.

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The client’s Active tag will change to Suspended.

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You can activate a client again at any time by clicking the Reactivate button from the Actions dropdown.

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